Technical training seminar for the Avtokran Arenda service team in St. Petersburg
Powerconcept’s traction battery specialists held a training seminar for the service team of Avtokran Arenda in Saint Petersburg.
Avtokran Arenda, one of Russia’s largest construction machinery and lifting equipment rental companies, continues to develop its team’s expertise. Powerconcept’s traction battery specialists, representing one of Russia’s leading battery solution suppliers, held a corporate seminar at the company’s Saint Petersburg service center.
Main training topics
Battery types
The seminar covered lead-acid AGM and gel batteries in detail, including their advantages, differences, and applications.
Chargers and charging modes
Participants studied automatic, semi-automatic, and smart chargers and discussed slow and fast charging. Particular attention was paid to selecting the optimal charging mode for each battery type.
Causes of battery failure
The specialists analyzed the main factors affecting battery life: depth of discharge, operating temperature, improper storage, and incorrect charging.
Warranty cases and service support
The training reviewed the most common causes of battery failure and approaches to warranty and non-warranty cases for more effective customer support.
Battery maintenance and storage
The team received practical guidance on battery operation, maintenance, and proper storage to extend service life.
Reviewing the partner’s equipment
Participants also reviewed the partner’s equipment, batteries, and chargers, helping them select solutions more precisely for customer requirements.
Practical session
During the practical session, specialists reviewed real service cases and proposed solutions. The focus was on preventing failures and identifying potential issues early to minimize equipment downtime and improve operating efficiency.
Developing partnership and service support
“Our role is not only to supply high-quality equipment, but also to provide comprehensive customer care: warranty service, technical support, and assistance even after the warranty period ends,” the traction battery team emphasized.
Training events like this improve employee expertise, strengthen the partnership, and maintain a high standard of service for Avtokran Arenda customers.
Main training topics
Battery types
The seminar covered lead-acid AGM and gel batteries in detail, including their advantages, differences, and applications.
Chargers and charging modes
Participants studied automatic, semi-automatic, and smart chargers and discussed slow and fast charging. Particular attention was paid to selecting the optimal charging mode for each battery type.
Causes of battery failure
The specialists analyzed the main factors affecting battery life: depth of discharge, operating temperature, improper storage, and incorrect charging.
Warranty cases and service support
The training reviewed the most common causes of battery failure and approaches to warranty and non-warranty cases for more effective customer support.
Battery maintenance and storage
The team received practical guidance on battery operation, maintenance, and proper storage to extend service life.
Reviewing the partner’s equipment
Participants also reviewed the partner’s equipment, batteries, and chargers, helping them select solutions more precisely for customer requirements.
Practical session
During the practical session, specialists reviewed real service cases and proposed solutions. The focus was on preventing failures and identifying potential issues early to minimize equipment downtime and improve operating efficiency.
Developing partnership and service support
“Our role is not only to supply high-quality equipment, but also to provide comprehensive customer care: warranty service, technical support, and assistance even after the warranty period ends,” the traction battery team emphasized.
Training events like this improve employee expertise, strengthen the partnership, and maintain a high standard of service for Avtokran Arenda customers.